I’m still waiting to use my super
Good Luck
You need to follow things up,
every step of the way.
The people I dealt with were professional, but the systems they have to work with, leave much to be desired..
I'd say pretty much all the problems I encountered were system generated.
I'll give one Golden example.
In the process of trying to set up the SMSF trading account, they told me that they couldn't continue, because the other Trustee had
3 banking profiles..
We had to go in to a branch, to consolidate them
..
Again, don't trust that things are moving along smoothly, because they most probably aren't..
So many things these days, make me question..
Is it really the year 2023
..