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SYDNEY (Reuters) - Qantas Airways Ltd will offer A$50 ($34) vouchers, loyalty status extensions and lounge passes to frequent flyers to apologise for a rise in delays, cancellations, lost baggage and staffing issues since travel demand rebounded.
Airlines around the world, including domestic rival Virgin Australia, are facing similar problems but Qantas had attracted significant negative local media coverage given its position as the dominant carrier.
In response, the airline said on Sunday it...
>>> Read more: Australia's Qantas apologises to customers for operational problems
Airlines around the world, including domestic rival Virgin Australia, are facing similar problems but Qantas had attracted significant negative local media coverage given its position as the dominant carrier.
In response, the airline said on Sunday it...
>>> Read more: Australia's Qantas apologises to customers for operational problems
