SKT News: Sky TV won’t give my mum access to the account she pays for - 2nd Aug 2022, 4:00pm

annb0t

Top 20
Photograph: sjscreens/Alamy

My mum is a longstanding Sky TV customer, but, despite paying the bill for more than a decade, she has discovered she has no control over the account because it is in the name of my long-gone dad.

When she sold her house to be closer to her family, she tried to change the address on the Sky account, but was told she could not without my dad’s permission or, indeed, even cancel.

My parents had this account for more than 20 years, but split 14 years ago, are now...

>>> Read more: Sky TV won’t give my mum access to the account she pays for
 
Top Bottom