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IR's customized solution ensures a high-quality experience as the customer migrates from legacy to new platforms.
SYDNEY, March 15, 2023 /PRNewswire/ -- IR (ASX:IRI), a leading global performance management and analytics provider, announced enhanced support for a Fortune 100 health insurance company transitioning its contact center to the Genesys cloud environment. The customized solution will monitor their on-premises and cloud ecosystems. IR Logo (PRNewsfoto/IR)
"Our team at IR jumped on the...
>>> Read more: IR Enables Cloud Migration for 18,000 Contact Center Agents
SYDNEY, March 15, 2023 /PRNewswire/ -- IR (ASX:IRI), a leading global performance management and analytics provider, announced enhanced support for a Fortune 100 health insurance company transitioning its contact center to the Genesys cloud environment. The customized solution will monitor their on-premises and cloud ecosystems. IR Logo (PRNewsfoto/IR)
"Our team at IR jumped on the...
>>> Read more: IR Enables Cloud Migration for 18,000 Contact Center Agents
